We talk a lot about a human-scale, people first economy, which is based on relationships between a business, its employees, and its community. It takes a long time to build relationships with the many people who make this community function. And when it comes to maintaining relationships that are company and organization-wide, keeping track of how they evolve over time can be a tall order.
Businesses and nonprofits need to keep a lot of records: Sales, donations, addresses, historical data, and engagement benchmarks. When these records are off or unorganized, it can create a lot of extra work and soak up hours of time. In some cases, it can even put institutions in jeopardy.
Recently, we had the opportunity to lead a Measure What Matters workshop. Not only was I able to connect with colleagues and meet new people, the presentation itself was enlightening. The workshop was focused on the importance of creating a solid framework for your business.